Sycurio - Notice history

All systems operational

ℹ️ This status page reflects events impacting Sycurio services. Customer-specific incidents are managed and communicated directly. For security and compliance updates, visit our Trust Centre .

Sycurio.com - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Sycurio Trust Center - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Sycurio Digital - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
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Sycurio CCM.NEXT - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
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Notice history

Mar 2026

Planned maintenance – PROD US CCM.Next Infra Release 2.5
  • Completed
    March 24, 2026 at 10:00 AM
    Completed
    March 24, 2026 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    March 24, 2026 at 8:00 AM
    In progress
    March 24, 2026 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 24, 2026 at 8:00 AM
    Planned
    March 24, 2026 at 8:00 AM

    We will be performing scheduled maintenance on Prod US during this window.

    Start time: 24 March 2026 - 08:00 (UTC)

    End time: 24 March 2026 - 10:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Planned maintenance – PROD UK CCM.Next Infra Release 2.5
  • Completed
    March 24, 2026 at 7:00 AM
    Completed
    March 24, 2026 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    March 24, 2026 at 5:00 AM
    In progress
    March 24, 2026 at 5:00 AM
    Maintenance is now in progress
  • Planned
    March 24, 2026 at 5:00 AM
    Planned
    March 24, 2026 at 5:00 AM

    We will be performing scheduled maintenance on PROD UK during this window.

    Start time: 24 March 2026 - 05:00 (UTC)

    End time: 24 March 2026 - 07:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Planned maintenance – PREPROD UK CCM.Next Infra Release 2.5
  • Completed
    March 17, 2026 at 9:00 PM
    Completed
    March 17, 2026 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    March 17, 2026 at 8:00 PM
    In progress
    March 17, 2026 at 8:00 PM
    Maintenance is now in progress
  • Planned
    March 17, 2026 at 8:00 PM
    Planned
    March 17, 2026 at 8:00 PM

    We will be performing scheduled maintenance on PREPROD UK environment during this window.

    Start time: 17 March 2026- 20:00 (UTC)

    End time: 17 March 2026- 21:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Planned maintenance – PRODUS Digital Infra Release 4.4.11
  • Completed
    March 17, 2026 at 10:00 AM
    Completed
    March 17, 2026 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    March 17, 2026 at 8:00 AM
    In progress
    March 17, 2026 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 17, 2026 at 8:00 AM
    Planned
    March 17, 2026 at 8:00 AM

    We will be performing scheduled maintenance on PRODUS environment during this window.

    Start time: 17 March 2026- 08:00 (UTC)

    End time: 17 March 2026- 10:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

CCM.Next PREPROD US Infra Release 2.5
  • Completed
    March 17, 2026 at 11:55 AM
    Completed
    March 17, 2026 at 11:55 AM
    Maintenance has completed successfully.
  • Planned
    March 17, 2026 at 7:00 AM
    Planned
    March 17, 2026 at 7:00 AM
    We are planning for a scheduled maintenance during that time.
  • In progress
    March 17, 2026 at 7:00 AM
    In progress
    March 17, 2026 at 7:00 AM
    Maintenance is now in progress

Feb 2026

Planned maintenance – CCM.NEXT 2.6 release Prod UK
  • Completed
    February 10, 2026 at 8:14 PM
    Completed
    February 10, 2026 at 8:14 PM

    Planned maintenance on CCM.NEXT 2.6 release Prod UK has been completed successfully.

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • In progress
    February 10, 2026 at 8:00 PM
    In progress
    February 10, 2026 at 8:00 PM
    Maintenance is now in progress
  • Planned
    February 10, 2026 at 8:00 PM
    Planned
    February 10, 2026 at 8:00 PM

    We will be performing scheduled maintenance on CCM.NEXT 2.6 release Prod UK during this window.

    Start time: 10 Feb 2026 - 20:00 (UTC)

    End time: 10 Feb 2026 - 22:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Planned maintenance – CCM.NEXT 2.6 release Prod US
  • Completed
    February 10, 2026 at 9:14 AM
    Completed
    February 10, 2026 at 9:14 AM

    Planned maintenance on CCM.NEXT 2.6 release Prod US has been completed successfully.

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • In progress
    February 10, 2026 at 8:00 AM
    In progress
    February 10, 2026 at 8:00 AM
    Maintenance is now in progress
  • Planned
    February 10, 2026 at 8:00 AM
    Planned
    February 10, 2026 at 8:00 AM

    We will be performing scheduled maintenance on CCM.NEXT 2.6 release Prod US during this window.

    Start time: 10 Feb 2026 - 08:00 (UTC)

    End time: 10 Feb 2026 - 10:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Sycurio US Data Center 1 (Boston) & Sycurio US Data Center 2 (Chicago) – incident identified
  • Resolved
    Resolved

    This incident has been resolved and services are restored.

  • Identified
    Identified

    We experienced a data Centre network issue that resulted in an outage Sycurio US Data Center 1 (Boston) & Sycurio US Data Center 2 (Chicago).

    Engineering teams are actively working on remediation.

    Some customers may experience degraded performance or intermittent errors during this time.

    Next update will be shared as progress is made.

Planned maintenance – CCM.NEXT 2.6 release Preprod UK
  • Completed
    February 03, 2026 at 8:23 PM
    Completed
    February 03, 2026 at 8:23 PM

    Planned maintenance on Planned maintenance – CCM.NEXT 2.6 release Preprod UK has been completed successfully.

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • In progress
    February 03, 2026 at 8:00 PM
    In progress
    February 03, 2026 at 8:00 PM
    Maintenance is now in progress
  • Planned
    February 03, 2026 at 8:00 PM
    Planned
    February 03, 2026 at 8:00 PM

    We will be performing scheduled maintenance on CCM.NEXT 2.6 release Preprod UK during this window.

    Start time: 03 Feb 2026 - 20:00 (UTC)

    End time: 03 Feb 2026 - 22:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Planned maintenance – CCM.NEXT 2.6 release Preprod US
  • Completed
    February 03, 2026 at 3:30 AM
    Completed
    February 03, 2026 at 3:30 AM

    Planned maintenance on CCM.NEXT 2.6 release Preprod US has been completed successfully.

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • Planned
    February 03, 2026 at 2:30 AM
    Planned
    February 03, 2026 at 2:30 AM

    We will be performing scheduled maintenance on CCM.NEXT 2.6 release Preprod US during this window.

    Start time: 03 Feb 2026 - 08:00 (UTC)

    End time: 03 Feb 2026 - 10:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

  • In progress
    February 03, 2026 at 2:30 AM
    In progress
    February 03, 2026 at 2:30 AM

    Planned maintenance is currently in progress on CCM.NEXT 2.6 release Preprod US.

    Our engineering teams are actively carrying out the scheduled work.

    Some customers may experience intermittent disruption during this time.

    We will provide further updates as the maintenance progresses.

Jan 2026

Planned maintenance – UK DataCenter 2 (Manchester)
  • Completed
    January 28, 2026 at 4:00 AM
    Completed
    January 28, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    January 28, 2026 at 12:00 AM
    In progress
    January 28, 2026 at 12:00 AM
    Maintenance is now in progress
  • Planned
    January 28, 2026 at 12:00 AM
    Planned
    January 28, 2026 at 12:00 AM

    We will be performing scheduled maintenance on UK DataCenter 2 (Manchester) during this window.

    Start time: 28 January 2025 - 00:00 (UTC)

    End time: 28 January 2025 - 04:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Digital(4.4.10) and Digital UI(4.2.0) Release deployment for ProdUS
  • Completed
    January 27, 2026 at 5:30 AM
    Completed
    January 27, 2026 at 5:30 AM

    Planned maintenance on Digital(4.4.10) and Digital UI(4.2.0) Release deployment for ProdUS has been completed successfully.

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • In progress
    January 27, 2026 at 3:30 AM
    In progress
    January 27, 2026 at 3:30 AM

    Planned maintenance is currently in progress on Digital(4.4.10) and Digital UI(4.2.0) Release deployment for ProdUS.

    Our engineering teams are actively carrying out the scheduled work.

    Some customers may experience intermittent disruption during this time.

    We will provide further updates as the maintenance progresses.

  • Planned
    January 27, 2026 at 3:30 AM
    Planned
    January 27, 2026 at 3:30 AM

    We will be performing scheduled maintenance on Digital(4.4.10) and Digital UI(4.2.0) Release during this window.

    Start time: 27 Jan 2026 - 09:00 (UTC)

    End time: 27 Jan 2026 - 12:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Digital(4.4.10) and Digital UI(4.2.0) Release deployment for ProdUK
  • Completed
    January 27, 2026 at 1:30 AM
    Completed
    January 27, 2026 at 1:30 AM

    Planned maintenance on Digital(4.4.10) and Digital UI(4.2.0) Release deployment has been completed successfully.

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • In progress
    January 26, 2026 at 11:30 PM
    In progress
    January 26, 2026 at 11:30 PM

    We will be performing scheduled maintenance on Digital(4.4.10) and Digital UI(4.2.0) Release deployment during this window for ProdUK

    Start time: 27 Jan 2026 - 05:00 (UTC)

    End time: 27 Jan 2026 - 08:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

  • Planned
    January 26, 2026 at 11:30 PM
    Planned
    January 26, 2026 at 11:30 PM

    We will be performing scheduled maintenance on Digital(4.4.10) and Digital UI(4.2.0) Release deployment during this window for ProdUK

    Start time: 27 Jan 2026 - 05:00 (UTC)

    End time: 27 Jan 2026 - 08:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

Planned maintenance – UK DataCenter 1 (London)
  • Completed
    January 21, 2026 at 12:25 AM
    Completed
    January 21, 2026 at 12:25 AM

    Planned maintenance on UK DataCenter 1 (London) has been completed successfully.

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • Planned
    January 21, 2026 at 12:00 AM
    Planned
    January 21, 2026 at 12:00 AM

    We will be performing scheduled maintenance on UK DataCenter 1 (London) during this window.

    Start time: 21 January 2026 - 00:00 (UTC)

    End time: 21 January 2026 - 04:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

    We will provide updates if anything changes.

  • In progress
    January 20, 2026 at 11:56 PM
    In progress
    January 20, 2026 at 11:56 PM

    Planned maintenance is currently in progress on UK DataCenter 1 (London).

    Our engineering teams are actively carrying out the scheduled work.

    Some customers may experience intermittent disruption during this time.

    We will provide further updates as the maintenance progresses.

Digital(4.4.10) and Digital UI(4.2.0) Release deployment for PreProd
  • Completed
    January 20, 2026 at 6:30 AM
    Completed
    January 20, 2026 at 6:30 AM

    Planned maintenance on {Digital(4.4.10) and Digital UI(4.2.0) Release deployment} has been completed successfully for Preprod

    All services are operating normally and we will continue to monitor closely.

    Thank you for your patience during this maintenance window.

  • In progress
    January 20, 2026 at 3:30 AM
    In progress
    January 20, 2026 at 3:30 AM

    We will be performing scheduled maintenance on {{monitor}} during this window.

    Start time: 20 Jan 2026 - 09:00 (UTC)

    End time: 20 Jan 2026 - 12:00 (UTC)

    During this period, customers may experience brief service interruptions or degraded performance.

Jan 2026 to Mar 2026

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