Sycurio - UK Multisite Down - Customer impact expected – Incident details

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UK Multisite Down - Customer impact expected

Resolved
Major outage
Started about 1 month agoLasted about 2 hours

Affected

Sycurio Data Centers

Major outage from 4:00 AM to 5:46 AM

Sycurio UK Data Center 1 (London)

Major outage from 4:00 AM to 5:46 AM

Sycurio UK Data Center 2 (Manchester)

Major outage from 4:00 AM to 5:46 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    A configuration issue affecting the backup circuit was identified and corrected.

    Our review confirms that the outage did not impact all customers.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident with our supplier.